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Benefits management strategy
Each digital program requires a benefits management strategy:

Define the process for reviewing, updating, and changing benefit details, including who will be involved, how they will be involved, and when reviews will be carried out. Determine the project management approach, establishing whether the benefits realization occurs within the existing delivery project or whether a separate benefits project is required. As a result, the project portfolio will be refined to include the necessary benefits realization projects. Define the process for measurement, assessment, and review of benefits and benefits realization, including who will be involved, how they will be involved, and when reviews will be carried out. Define the roles and responsibilities required. 

Exit checklist for Benefits across the digital program. As part of Strategic Business Case: Is the difference the potential digital transformation will make clearly articulated (strategic benefits)? Does the strategic business case provide a high-level justification for digital transformation i.e. strategic benefits against indicative cost? Is there a benefits inventory? Have benefits to customers, employees, and efficiencies explored? Are benefits measurable and with realistic values? Have assumptions or barriers been identified? Do benefit owners fully understand the link between the changes within their area and the benefits? Is there a benefits realization plan?

Reduction of prices for the same product or service

How many program or project managers remember or have read (and understood) the business case why leadership signed up for the Digital project? How many invest time in drafting measurable project objectives at beginning of the project? How many of us draw a blank during the Project Closure meeting, when someone in the room pops the question: "Why did we initiate this project?" "What were we trying to achieve?" 

DOT1 builds on the
CHAMPS2 method for Benefits management for Digital Programs. 

Benefits Life-Cycle
Benefits should be embedded into the digital transformation program, reviewed in every project phase, and encapsulated in four status stages:

Identified: Benefits defined, the value calculated, assumptions documented, measurement process identified- % confidence value assigned

Validated: Benefits definition refined and the value calculated as the level of understanding of the solution increases

Enabled: The solution is ready and benefits are reviewed to check whether it actually gets implemented and the business takes advantage of the benefits - % confidence value evaluated again

Realized: Benefits are converted into savings or improved performance i.e. staff are actually released and budget reduced - % realization value achieved

Why do we need to define benefits in a Digital initiative?

Making a difference: Customers will judge the success of digital transformation by the magnitude and value they see. They need to see a different business, a new business.

Justifying digital transformation: To justify the change program, a Full Business Case must be produced that puts the required investment into an equation with the benefits that will be achieved by the investment. That will allow leaders to make a judgment on whether the investment is worth it.

Proving success: At the end of the digital transformation journey, benefits can be measured and they will be used to prove the success of the change program. Success is not just measured at the end of the journey, but progress towards benefits should be monitored

Benefits management
A structured approach to ensuring the delivery of business benefits and
Tracing their journey from identification to benefits realization
Benefits are the difference digital transformation will make for the business and it’s customers
Type of benefits:
Financial benefits or efficiency gains

DOT1 Solutions Private Limited

Reduction of spending for the same product or service

Get better service or improved quality in return for a proportionately smaller increase in resources

Managing Project Benefits