Traditionally AMS programs focus on the Deliver stack with detailed activities in Transition, Baseline and finally Steady State phase. The Deliver stack is governed and managed using Service Level Agreement (SLA) based framework. DOT1 framework integrates it’s Advisory, Delivery and Optimize service portfolios to enable a holistic approach to Application Maintenance Support (AMS). The framework is comprehensive, open and flexible, and current to your organization.
The tool-set helps managers:
AND SERVICE PRODUCTS COMPANY
DOT1 brings a project reporting and monitoring tool-set that is comprehensive, rigorous and metric driven. It can be applied to all stages of the project life-cycle.
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