A KNOWLEDGE

AND SERVICE PRODUCTS COMPANY

Delivering value

DOT1’s DDTM, building blocks, reduces implementation time & TCO:

  • Tools and accelerators
  • Specialist teams
  • Project experience repository and 
  • Industrialized  delivery


crm implementation

Value proposition

DOT1 Technology Services delivers solutions to customers through it’s three service lines SAP, Oracle and Custom Software Development.

Rediff.com


Rediff.com (Nasdaq: REDF) is an India-based internet company which delivers digital content and commerce services. Rediff.com delivers News and Information, Enterprise Email Services, Online Shopping Marketplace and Internet-based local TV advertising platform. These services are delivered on PCs, tablets and on a wide range of mobile phone platforms.


  • Customer Relationship Management at Rediff.com, currently runs on SAP CRM.
  • DOT1 was acknowledged as expert in SAP CRM and engaged to analyze, design, build and deliver changed business requirements. 
  • DOT1 through it's Service Products- Solutions- delivered required enhancements to SAP CRM on planned schedule and cost.

CASE STUDIES

Creating value

DOT1 Technology Services’ knowledge products bring:

  • Experience in the trenches, having solutioned, architected and delivered CRM end-to-end implementation projects, upgrades, roll-outs and application support
  • Hands-on expertise across CRM technology platforms viz. SAP, Oracle and custom software
  • Knowledge on how the global best, across industries e.g. manufacturing, retail, food & beverage, media & entertainment, automotive and pharmaceuticals have designed and implemented CRM processes and solutions