Rediff.com (Nasdaq: REDF) is an India-based internet company which delivers digital content and commerce services. Rediff.com delivers News and Information, Enterprise Email Services, Online Shopping Marketplace and Internet-based local TV advertising platform. These services are delivered on PCs, tablets and on a wide range of mobile phone platforms.

  • Customer Relationship Management at Rediff.com, currently runs on SAP CRM.
  • DOT1 was acknowledged as expert in SAP CRM and engaged to analyze, design, build and deliver changed business requirements. 
  • DOT1 through it's Service Products- Solutions- delivered required enhancements to SAP CRM on planned schedule and cost.


Delivering value

DOT1’s DDTM, building blocks, reduces implementation time & TCO:

  • Tools and accelerators
  • Specialist teams
  • Project experience repository and 
  • Industrialized  delivery

Creating value

DOT1 Technology Services’ knowledge products bring:

  • Experience in the trenches, having solutioned, architected and delivered CRM end-to-end implementation projects, upgrades, roll-outs and application support
  • Hands-on expertise across CRM technology platforms viz. SAP, Oracle and custom software
  • Knowledge on how the global best, across industries e.g. manufacturing, retail, food & beverage, media & entertainment, automotive and pharmaceuticals have designed and implemented CRM processes and solutions

crm implementation

Value proposition

DOT1 Technology Services delivers solutions to customers through it’s three service lines SAP, Oracle and Custom Software Development.