A KNOWLEDGE

AND SERVICE PRODUCTS COMPANY

Setup Portfolio, Program, Project Office

Application Maintenance Support

support & sourcing

Value proposition

DOT1 believes that incremental change is insufficient. It is necessary to fundamentally rethink and radically redesign what a business or organization does in order that it can flourish in a changing world. We enable a holistic approach to Support and Sourcing, addressing each component- process, people and technology. Our unique approach asks:

  • If you are creating this service now, what outcomes would you be looking to deliver?
  • What measures will you use to be able to know you’ve achieved those outcomes?
  • How would you design your service to realize those outcomes?


DOT1, therefore, fundamentally reviews all aspects of the service delivery for support and sourcing area involved; and concentrates on realization of outcomes.